Privacy policy

Komehyo Holdings Group Privacy Policy

Komehyo Holdings Group companies (hereinafter referred to as the "Company") will handle personal information provided by our customers and other stakeholders accurately and honestly in accordance with the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act"), and will carry out highly transparent corporate activities.

In this privacy policy, the Komehyo Holdings Group companies are:“Komehyo Holdings Group Companies List”Refers to each company listed in . The meanings of other terms used in this privacy policy shall be in accordance with the Personal Information Protection Act.
In addition, "personal information" as referred to in this privacy policy refers to information that can identify a specific individual or information that includes a personal identification code. In addition, "personal information" as referred to in this privacy policy refers to information about living individuals that does not fall under personal information.

Residents of the European Economic Area (EEA) and the United States, please also refer to this privacy policy.
Residents of the European Economic Area and the United States mayPrivacy policySee also

1stItems of personal information to be acquired

Our company acquires the following personal information.

1 Information regarding identity verification

Name, address, postal code, gender, date of birth, telephone number, email address, account ID and password, SNS account information, and information on public certificates such as driver's license and residence card, etc.
2 Information regarding transactions

Information regarding transaction details and purchase history, etc.
3 Information regarding payment

Information regarding financial institution accounts, payment methods, etc.
4 Information acquired regarding use of services

Online identifiers such as cookie IDs of our website viewers and service users (hereinafter referred to as "users"), terminal information, location information, browsing history and other service usage status (including access logs, IP addresses, browser information, browser language settings, etc.), items to be filled out by users such as application forms (excluding areas that are marked as optional in advance), etc.
5 Other information

Information regarding inquiries, opinions and communications to our company, etc.

2ndPurpose of use of personal information

Our company will acquire and use the acquired personal information within the scope of the following purposes of use (hereinafter referred to as the "Purposes of Use").

1 Personal information about customers

(1) To record records when dealing in secondhand goods pursuant to the Secondhand Goods Business Law.
(2) For registration to our services, identity authentication when using services, and customer management.
(3) For delivery, provision, and after-sales service of products, etc.
(4) To request compensation for products, etc. and services.
(5) To prevent and respond to fraudulent acts, etc.
(6) For maintenance and management of our services
(7) To investigate and analyze marketing data, and consider and implement marketing measures.
(8) To provide, solicit, advertise, or otherwise market products and services of our company or a third party in our company's or a third party's media based on the customer's interests based on an analysis of their attributes and behavioral history.
(9) To implement campaigns, sweepstakes plans, and surveys.
(10) To improve products, etc. and services, and to plan, research, develop, and provide information on new products, etc. and services.
(11) To respond to inquiries and contact customers
(12) To manage access to and exit from our facilities.
(13) To provide information to third parties in the manner described in this privacy policy.
(14) For other purposes incidental to the above purpose of use.

2 Personal information regarding business partners (including outsourcing partners, suppliers, and those who have exchanged business cards or had interviews with our officers and employees)

(1) For various business communications and meetings such as business negotiations with business partners
(2) For conclusion and performance of various contracts with business partners
(3) To prevent and respond to fraudulent acts, etc.
(4) For maintenance and management of our services
(5) To investigate and analyze marketing data, and consider and implement marketing measures.
(6) To improve products, etc. and services, and to plan, research, develop, and provide information on new products, etc. and services.
(7) To manage access to and exit from our facilities.
(8) To provide information to third parties using the methods described in this privacy policy.
(9) For other purposes incidental to the above purpose of use.

3 Personal information regarding employment applicants (including job seekers who have not yet applied, intern applicants, etc.)

(1) To provide our company's recruitment information
(2) To select applicants for employment and to contact you regarding the selection.
(3) To manage access to and exit from our facilities.
(4) To provide information to third parties using the methods described in this privacy policy.
(5) For other purposes incidental to the above purpose of use.

4.Personal information related to those who have made inquiries, opinions, communications, etc. to our company

(1) To respond to and respond to inquiries received.
(2) For other purposes incidental to the above purpose of use.
Please note that providing personal information to our company is voluntary when making inquiries, opinions, communications, etc. to our company, but please note that if you do not provide the items necessary for the response or response, or if the personal information you provide is inaccurate, we may not be able to respond to or respond to your inquiries, opinions, communications, etc.

3rdProvided by a third party

1 Our company will not provide personal information handled by our company to third parties, except in the following cases.

(1) When there is consent for provision to a third party
(2) Cases based on laws and regulations such as the Secondhand Goods Business Act
(3) When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the consent of the person individually.
(4) When it is particularly necessary to improve public health or promote the healthy upbringing of children, and it is difficult to obtain consent from the individual concerned.
(5) When it is necessary to cooperate with a national agency, local government, or a person entrusted by them in carrying out the affairs stipulated by law, and there is a risk that obtaining consent from the person individually may impede the execution of the affairs.
(6) Other cases permitted by law.

2. Notwithstanding 1 above, the Company collaborates with the Company to collect information that cannot be used to identify individuals in order to distribute advertisements tailored to the interests of users, confirm the effectiveness of the advertisements, and provide services."Advertisement distributor, etc."may be provided to you.

3. Our company may provide users' personal data to third parties located in foreign countries. In that case, the country-specific information that should be used as a reference is:"Country information list"As listed below. In addition, in order to select and entrust the work to an appropriate business operator, although we have not been able to identify the contractor and the country in which it is located at this time,"Country information list"Personal data may be entrusted (provided) to a foreign fiduciary other than those listed in the following. In this case, we may start outsourcing to a new contractor without obtaining the consent of the user.

4. When providing personal information to a third party in a foreign country that has taken measures equivalent to those required of a business handling personal information based on the Personal Information Protection Act, we take the necessary measures to ensure the continued implementation of those measures. For details on these measures, please contact "7th Company Inquiry Desk".

5. In any of the following cases, the Company will provide personal data to a third party located in a foreign country, regardless of whether or not the customer has consented.

(1) If the country where the recipient is located is a country designated by law as a foreign country that has a personal information protection system that is recognized to be at the same level as Japan.
(2) If the third party to whom the information is provided has established a system necessary to continuously take measures equivalent to those required by the Personal Information Protection Act (equivalent measures) (For details on such measures, please contact "7. Company Inquiry Desk")

4thJoint use of personal information

Our company will jointly use personal information as listed below.

(1) Items of personal information to be jointly used
Items listed in No. 1
(2) Purpose of use of shared personal information
Purpose of use
(3) Scope of joint users
Komehei Holdings Group companies
(4) Name and address of the person in charge of shared use management and name of the representative
Name Komehyo Holdings Co., Ltd.
Address and name of representativehere

FifthSafety management measures

Our company will take necessary and appropriate measures to prevent the leakage, loss, or damage of personal information that it handles, and to safely manage personal information. For details on the safety management measures taken by our company, please contact "7th Company Inquiry Desk".

1 Personal information about customers

Our company will respond to requests for disclosure of retained personal data (requests for notification of purpose of use, disclosure of personal information or records provided to third parties, corrections, additions, deletions, suspension of use, and suspension of provision to third parties). For details on how to proceed with the claim, please refer to“About disclosure request procedures”Please check.

2 Handling of pseudonymized information and anonymously processed information

Our company may create pseudonymized information and anonymously processed information in accordance with the Personal Information Protection Act and other related laws and regulations. If we create this information and change the purpose of use, we will announce it here or notify you by other means.

3 Handling of personal information (mainly cookies)

Our website and services use cookies to collect certain information in order to analyze users' browsing information and provide services, information, advertisements, etc. that are tailored to each individual user. Below, we provide details about cookies managed by our company and cookies set by our website, as well as how users can refuse them.

(1) About cookies etc.
Cookie is a function that stores browsing information when a user accesses a website or service on the user's PC or other device (electronic device). Our company or a third party with our permission can identify your browser by using the ID stored in the cookie (cookie ID).
Additionally, advertising identifiers (IDFA for iOS devices, AAID for Android devices, etc.) and other device identifiers are obtained from devices such as iOS and Android. Device identifiers are used to identify your device.
Please note that the information collected through cookies etc. does not include any information that can identify individuals.
There are two types of cookies: those set to use the functions provided on our website and services, and those set by third parties affiliated with our company. Users can refuse cookies by setting their browser, but please note that if you do so, you may not be able to receive some services.
(2) Purpose of using cookies
When users browse our website and services, we use this information to identify their devices and enable them to use our services. Therefore, by saving cookies on your device, users can make it more convenient to access websites on their browsers, such as by reducing the need to repeatedly enter the same information.
(3) Use of cookies on our website
Our company uses the information collected using cookies to“List of tools provided by advertising distribution companies, etc.”The results of analyzing users' website usage (access status, traffic, etc.) using tools provided by the advertising distribution companies listed above (hereinafter referred to as "statistical information") may be used to improve and improve the website and services. Please check the website of each tool provider regarding the handling of information acquired by each tool and how to stop sending information to each tool.
By stopping the transmission of information to the tool, the distribution of advertisements, etc. on this website tailored to the user will be stopped, but regular advertisements, etc. that are not based on the user's attributes, behavior information, etc. will continue to be distributed. If you change your device or browser or delete cookies, you will need to take the procedure to stop sending information to the tool again.
(4) Providing statistical information to advertising distribution companies, etc.
In order to display our advertisements on other companies' websites, we outsource advertising distribution."Advertisement distributor, etc."User statistical information may be provided to the listed advertising distribution companies, etc. Please note that advertising distribution by advertising distribution companies, etc. can be stopped by completing the opt-out procedure on the opt-out page of the advertising distribution company, etc. In addition to the purpose of using cookies in (2) above, statistical information obtained by our company may be used within the scope of this purpose of use.
(5) How to refuse all cookies
Users can disable cookies by changing their browser settings. However, our website uses cookies to manage communications. Please note that some services may not be available if cookies are disabled or if the browser does not support cookies.
Please check with the manufacturer of each browser for information on how to change cookie settings.
Please note that if you change your browser, delete cookies, etc., or change to a new PC or smart device, you may need to reconfigure the settings.

6thChanges and notification of privacy policy

Our company may change the contents of this privacy policy due to changes in laws and regulations or operational policies. If the changes are material, we will notify you of the changes in advance. We will do so in a manner that we deem appropriate, such as posting on our website or notifying customers by email. Changes to this Privacy Policy will become effective for all customers on the date determined by us. However, if a change requires the customer's consent, the change will only be effective in relation to the customer who has given consent.

7thContact information for each company

If you have any opinions, questions, complaints, or other inquiries regarding the handling of personal information, please contact each company's contact point below.

[Inquiries regarding general personal information protection and joint use of Komehyo Holdings Group]

Komehyo Holdings Co., Ltd. General Affairs Department
Address: See-Step Building, 3-38-5 Osu, Naka-ku, Nagoya, Aichi 460-0011
E-mail info_HD@komehyo.co.jp

[Inquiries to Selby Co., Ltd.]

Selby Co., Ltd.
Address: RT Building 2F, 5-22-4 Ueno, Taito-ku, Tokyo 110-0005
E-mailprivacy@selby.co.jp
TEL　03-5807-5750

Established on May 1, 2024

Revised on February 1, 2026