What is SX payment?
Selby's unique payment system allows you to trade in precious metals and jewelry that you no longer need and use the money to pay for the products you ordered.
An example of SX payment
If a customer who ordered a Pt diamond ring for 30,000 yen has jewelry that is no longer used (K18 ruby ring, appraised value 20,000 yen)
| Purchase amount | Pt diamond ring | 30,000 yen |
|---|---|---|
| purchase price | K18 ruby ring | -20,000 Yen |
| Amount to be paid by the customer | 10,000 yen | |
As mentioned above, by trading in precious metals and jewelry that you no longer need, you will only be required to pay the difference in price from the order amount.
Of course, if the purchase amount exceeds the order amount, Selby will pay the difference to the customer.
Selby makes top-class high-value purchases in Okachimachi, Tokyo, the most competitive area for jewelry purchasing in Japan, so we are confident in presenting you with an appraised price.
How to apply for SX payment
Please select "SX payment" when ordering the product.
SX payment flow
Selby will deliver a free packing kit to the customer 1-3 days after placing the order.
Packing kit contents
- cardboard boxes for packaging
- Packing materials (air packing, etc.)
- SX appraisal/purchase request form
- Sagawa Express's cash on delivery invoice to Selby
Please enclose the following three items in the packing kit and send it to Selby.
What to send to Selby
- Items to be traded in
- Please use the packaging materials in the packaging kit to prevent damage during shipping.
- Copy of identification card
- A driver's license, passport, insurance card, certificate of residence issued within the last 3 months, etc. that shows your current address.
- SX appraisal/purchase request form
- Please fill out and stamp the SX appraisal/purchase request form included in the packaging kit.
As soon as the appraised item arrives at Selby, we will contact you with the difference between the appraised price and the item you ordered using SX payment.
If you agree with the assessed price, we will ship your ordered product after paying the difference.
- Cancellations cannot be accepted after the purchase (trade-in) has been completed.
If you are not satisfied with the assessed price, we will ship it back to you along with your ordered product.
How to settle the difference during SX settlement
-
If purchase price < order amount
If the order amount is higher than the purchase price (trade-in price), please pay the difference using one of the payment methods below.
- Bank transfer
- cash on delivery
-
If purchase price > order amount
If the purchase price (trade-in amount) is higher than the order amount, we will pay the difference by bank transfer.
Contact us by phone
Please feel free to contact us regarding the process from ordering to receiving the product, how to apply, etc.
0120-545-750