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[Please note] Regarding repair delivery dates and delivery delays during the year-end and New Year holidays

We would like to express our deepest gratitude for your continued patronage. We would like to inform you about the repair delivery date and delivery during the year-end and New Year period as follows.

■ About the repair (processing) period Due to the processing contractor's winter closure, it may take longer than usual for us to process your order.

  • Estimated delivery: From your orderApproximately 10 days to 2 weeks

■ About delivery of luggage Currently, our delivery partner, Sagawa Express, is experiencing delivery delays due to an increase in the volume of packages nationwide and traffic congestion. For detailed delay information, pleaseSagawa Express official website (search for sales offices)Please check.

We apologize for any inconvenience this may cause and ask for your understanding and cooperation.

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