|Selby Co., Ltd.
|SELBY ONLINE STORE
(SELBY ONLINE STORE)
|RT Building 1F, 5-22-4 Ueno, Taito-ku, Tokyo 110-0005
FAX number: 03-5826-4968
Inquiries regarding products currently on sale TEL: 03-5826-4967
> Inquiries regarding orders and delivery TEL: 03-5807-5750
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Required fees other than products
Delivery period, delivery deadline
[If delivered by courier]
- Delivery time: Shipping after order and payment confirmation.
- Shipping deadline: Within 4 days from the payment date.
- Time of transfer of rights: When the product is received by the customer after shipping.
- Payment deadline: Please pay within 4 days including the order date.
- Purchase procedure deadline: Please complete the purchase procedure within 7 days including the order date.
Shipping date after payment
- We will ship within 3 business days after payment is confirmed.
- You can cancel your order before we deliver the product to you or before we ship the product. Please contact us via the contact form or chat.
How to handle defective products (returns)
If the product you ordered does not meet your expectations, such as the design being different from the image, please contact us within one week of receiving the product and send it to us. We accept returns.
- Please note that we may limit orders based on the return rate and amount, or you may be required to pay an order fee.
- Returns will only be accepted by customers from within Japan.
Display of license etc.
Secondhand goods dealer license display based on the Secondhand Articles Act
Tokyo Metropolitan Public Safety Commission Permit No. 306600105777
Specified international species business operator business number S-3-13-30731